Terms and Conditions

Welcome to Concept Brands! These Terms and Conditions (“Terms”) govern your use of our website, services, and products provided by Concept Brands Pty Ltd (“Concept Brands,” “we,” “our,” or “us”).

By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.

1. About Concept Brands

Since 2007, Concept Brands has proudly introduced iconic lingerie, sleepwear, and swimwear labels to the Australian and New Zealand retail landscape. We collaborate with over 300 retail partners, delivering tailored distribution strategies and efficient B2B ordering systems. Our partnerships include some of the industry’s most respected names: Polo Ralph Lauren Swim, Lauren Ralph Lauren Swim, Miraclesuit, Leonisa, Naturana, Parfait, Natori, Skarlett Blue, Sans Complexe, Royce Lingerie, Exquisite Form, Bestform, Billet Doux, Naomi & Nicole, Cupid Shapewear, Nessa Lingerie, Banana Moon, Magicsuit, and Bravado.

2. Use of Website

This website is intended for retailers, brand partners, and industry professionals seeking business collaborations or product supply through Concept Brands.

• You must be at least 18 years of age or operating as a registered business entity to use our services.
• You agree not to misuse our website for unlawful purposes or in a manner that may damage our reputation or business.
• All content, including text, images, logos, and product descriptions, is the property of Concept Brands and/or its brand partners and is protected under copyright and intellectual property laws. Unauthorized use is prohibited.

3. Product Information & Availability

Concept Brands strives to ensure that all product descriptions, prices, and availability displayed on this website are accurate and current. However:

• Product images are for illustrative purposes and may slightly differ from the final delivered product.
• Stock availability is subject to change without notice. We operate a ‘live inventory’ system, but discrepancies may occur due to high order volumes.
• Pricing is subject to review and change at any time. Errors in pricing due to technical or human error may be corrected at our discretion.

4. Ordering and Payment

Orders placed via our website are considered offers to purchase, subject to Concept Brands’ acceptance and stock confirmation.

• Payment terms, shipping arrangements, and credit policies are established per customer account and governed by our invoicing agreements.
• Concept Brands reserves the right to cancel any order prior to dispatch if we suspect fraud, error, or breach of our Terms.

5. Shipping and Delivery

We aim to dispatch orders promptly and ensure reliable delivery across Australia and New Zealand.

• Delivery times provided are estimates and are not guaranteed.
• Concept Brands is not liable for delays caused by third-party carriers, customs processes, or unforeseen logistical issues.
• Risk of loss or damage transfers to the buyer upon dispatch.

6. Brand Representation & Marketing

Concept Brands works closely with global brands to maintain their integrity and reputation in the Australian and New Zealand markets.

• As a retail partner, you agree to use brand imagery, logos, and promotional materials only as authorized.
• Unauthorized alteration or misrepresentation of brand assets is strictly prohibited and may lead to the termination of the business relationship.

7. Limitation of Liability

To the maximum extent permitted by law:

• Concept Brands shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
• Our total liability for any claim relating to a purchase will not exceed the value of the goods supplied.

8. Privacy Policy

Your privacy is important to us. Personal and business information submitted through this website is handled in accordance with our Privacy Policy. By using our website, you consent to our collection and use of information as outlined.

9. Modifications to Terms

Concept Brands reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Contact Information

For any questions or concerns regarding these Terms, please contact:

Concept Brands
Email: [email protected]
Phone: +61 483948450
Address: Suite 4/40D Wallace Ave, Point Cook VIC 3030, Australia